REFUND POLICY

REFUND POLICY
Digi Ghar
Last updated: 25 October 2026

This Refund Policy explains when Digi Ghar (“we”, “us”, “our”) gives a refund or other help for a digital product. It is part of our Terms and Conditions. Please read it before you buy.

  1. OUR APPROACH
    All Digi Ghar products are digital. Once you get access, the files can be copied, so we cannot take them back. For this reason, orders are generally not refundable.
    We do want you to get what you paid for. If something goes wrong on our side or with the payment, we will fix it or refund you.
  2. WHEN WE FIX IT OR REFUND YOU
  • You were charged more than once for the same order. We refund the extra amount.
  • Money was deducted but you did not receive access, and we cannot fix it within 7 days.
  • The file is corrupted, cannot be opened, or is materially different from the product description, and we cannot fix it within 7 days.
  • You received the wrong product. We send the correct one, or refund you if we cannot.
    We always try to fix the problem first. A new download link or a replacement file is usually the quickest solution.
  1. WHEN WE DO NOT REFUND
  • You changed your mind after getting access.
  • You did not use the product, or did not have the time or skills to use it.
  • The results did not match your expectations, such as views, followers, sales or income. We do not guarantee results.
  • You do not have the app or device the product page said you would need.
  • Your request comes more than 7 days after purchase.
  • A platform such as Instagram, Facebook or YouTube limited your reach, removed content or restricted your account.
  1. HOW TO ASK FOR A REFUND OR HELP
    Email us within 7 days of purchase at digighar25@gmail.com. Please put “Refund request” in the subject line and include:
  • the email address and phone number you used at checkout;
  • your payment reference (transaction ID or UTR) and the date of payment;
  • the name of the product;
  • a short description of the problem, with a screenshot or screen recording if possible.
  1. WHAT HAPPENS NEXT
  • We acknowledge your email within 48 hours.
  • We review it and reply within 7 days. We may ask for more details, or send you a fixed file.
  • If your refund is approved, it goes back to the original payment method.
  • Please allow 5 to 10 working days after approval for the amount to show in your account. The exact time depends on your bank or payment provider.
  1. FAILED OR DOUBLE PAYMENTS
    If a payment fails but money is deducted from your account, it is usually reversed automatically by your bank or the payment partner within 5 to 7 working days. If it is not reversed in that time, email us with your payment reference and we will help.
  2. ADD-ONS BOUGHT AT CHECKOUT
    Each product or add-on you buy is treated separately. If the problem is with an add-on, we handle that add-on only. A refund for one product does not cancel your other purchases.
  3. CANCELLATIONS
    Because access is given right after payment, an order cannot be cancelled once it is paid. If you do not want to buy, simply close the checkout page before you pay. An unfinished checkout does not charge you.
  4. DISPUTES WITH YOUR BANK
    Please write to us before you raise a dispute with your bank or card issuer. We can usually solve the problem faster. If a payment is disputed, we may share the order details with our payment partner so that it can respond.
  5. CONTACT US
    Digi Ghar
    Email: digighar25@gmail.com
    We usually reply within 2 working days.
Scroll to Top